Effective Date: July 17, 2024

At Dialogic, accessible from www.chatdialogic.com, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect and how we use and protect it. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: We collect personal information that you provide to us when you sign up for our newsletter, contact us via email, or use our services. This may include your name, email address, and other contact details.

Usage Data: We collect information about your interactions with our website and services. This includes IP addresses, browser types, referring pages, pages visited, and the dates/times of access.

Cookies: Our website uses cookies to enhance your browsing experience. The only cookies on our website are from Google Analytics, which help us understand how visitors use our site.

2. How We Use Your Information

To Provide and Improve Our Services: We use your information to deliver and enhance our services, respond to your inquiries, and communicate with you about updates and new features.

To Analyze Usage: We use Google Analytics cookies to analyze website traffic and usage patterns. This helps us improve our website’s functionality and content.

To Communicate with You: We use your contact information to send you newsletters, updates, and promotional materials. You can opt out of these communications at any time.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Sharing Your Information

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website and services. These providers are obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Your Rights

Access and Correction: You have the right to access and correct the personal information we hold about you. If you wish to do so, please contact us at info@chatdialogic.com.

Opt-Out: You can opt out of receiving our newsletters and promotional communications by following the unsubscribe instructions included in those emails or contacting us directly.

GDPR Compliance: If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR). These include the right to:

  • Access your personal data
  • Rectify any inaccurate or incomplete personal data
  • Erase your personal data (the “right to be forgotten”)
  • Restrict the processing of your personal data
  • Object to the processing of your personal data
  • Data portability

To exercise any of these rights, please contact us.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected information from a child under 13, please contact us, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us.